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Sales Cloud - (BCA / B.Tech)

What is Sales Cloud in Salesforce?

Sales Cloud is a flagship product of Salesforce that helps companies efficiently manage their sales processes. It is a comprehensive Customer Relationship Management (CRM) platform designed specifically for sales teams to connect with their customers better, manage leads, and increase sales.

Main features & functionalities of Sales Cloud in Salesforce:

Leads Management: Helps users track and manage new leads.
Opportunities Management: You can manage opportunities, which are potential sales deals.
Accounts and Contacts Management: Allows you to organize and manage information about your customers and their organizations (Accounts).
Sales Collaboration: This feature allows team members to collaborate and share important information.

Sales Cloud

What is Sales Cloud in Salesforce?

In this Chapter